Report this profile About MA in Communication from Simon Fraser with research focused on gamification, advertising and health. Simon Fraser University. Drawing on our experience in thousands of meetings with organizations facing similar problems, Drawing Change and the four event facilitators took over a board room, laid out all the post-it notes, and then we dove in to make meaning. Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. Add to my calendar 2021-03-18 12:00:00 2021-03-18 13:00:00 BC Patient Safety and Quality Council Team-Based Care Webinar Please join us virtually for a presentation on a summary of the three reports arising from the independent Addressing Racism Review into allegations of racism and discrimination in the BC health care system and its importance in the transition to team-based care. The BC Patient Safety and Quality Council knows that we have to prevent overdoses before they happen, but treatment and support options for people with substance use issues are a complex maze to navigate. The next time you need important input, are debriefing a small group, doing a patient journey mapping process – or imagining something big – ask us how a visual process can make it even more meaningful. With graphic facilitation in small groups, we start with a blank page and the work is drafted by the time we leave the room. Learn more/register: https://bcsupportunit.ca/events-training/methods-matters-using-natural-language-processing-and-social-media-listening, 201-750 Pender St W This structure supports the geographic model of local-level ownership of quality priorities within geographic regions, balanced with clinical standards and best practice leadership and expertise from island-wide program areas. From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. View BC Patient Safety & Quality Council (www.bcpsqc.ca) location in British Columbia, Canada , revenue, industry and description. The BC Patient Safety & Quality Council administers the Patient Voices Network. www.bcpsqc.ca info@bcpsqc.ca. Our vision is high-quality and sustainable health care for all. We provide system-wide leadership through collaboration with patients, caregivers, the public and those working within the health care system in a relentless pursuit of quality. Health care complaints not resolved at the health authority can be brought here. Sign up for our newsletter: Join us on April 15 for the first webinar in our #MethodsMatters series! Find the one you need, from improving workplace culture to care guidelines and teaching others about quality improvement. The BCPSQC was created to provide system-wide leadership to efforts designed to improve quality of health care in BC. Vancouver, BC The Canadian Patient Safety Institute would like to acknowledge funding support from Health Canada. The BC Patient Safety & Quality Council and the First Nations Health Authority and have signed a Declaration of Commitment to Cultural Safety and Humility for First Nations People in BC. Home / BC Patient Safety & Quality Council. Director, Health System Improvement at BC Patient Safety & Quality Council Vancouver, British Columbia, Canada 500+ connections. Join us for this … Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities! In 2017, the BCPSQC brought together over 120 health care providers, patients and organizational representatives for two journey mapping sessions. In 2008 during the Throne Speech, the BC Patient Safety & Quality Council & the Patient Care Quality Review Board Act were created. Sam sketched live, talking and incorporating the changes instantly. Stay tuned for when we announce the contest winner who will be one of six speakers to take the … “What Matters to You?” is a simple question that can have a big impact on the quality of care. Culture is “the way things are done around here.” It’s our typical attitudes and behaviours as we work together with […], We’ve launched a new website for the Patient Voices Network! Sign up for the Action Series or Follow Along, Take a Look at the BC Health Quality Matrix. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. V6C 2T8, T: 604.668.8210 It captures the principle of quality improvement occurring at the patient-provider interfa… For many organizations, those post-it notes would have been summarized into a word document. hello@drawingchange.com BCPSQC wanted to present this important life-saving information as easy-to-understand visuals. Our experience has demonstrated the value of networks to provide a forum for individuals to "think like a system," considering the perspectives of others in addressing system issues. The BC Patient Safety & Quality Council administers the Patient Voices Network. National Surgical Quality Improvement Program, Community Action Teams Knowledge Exchange, Clinician Fellowship in Health Care Quality, Apply to Clinician Fellowship in Health Care Quality, Clinician Fellowship in Health Care Quality Information Session, Tools for Teams: Exploring Psychological Safety, Measuring Culture to Inform Action: A Rapid Literature Review, Join Our Essential Imaging Quality Improvement Initiative. It’s the perfect solution for interprofessional teams and collaboration. The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. We acknowledge that our Vancouver office is located on land which is the unceded territory of the Coast Salish peoples, including the territories of the Musqueam, Squamish and Tsleil-Waututh Nations. Graphic facilitation: patient journey mapping Since 2016, British Columbia has faced a Public Health Emergency due to the opioid crisis. ISBN 978-1-926541-27-3 Find out first about our news and events! Join to Connect BC Patient Safety & Quality Council. We’ve been proudly administering PVN for over five years now […], What are the best tools we can use to measure culture? . Trained facilitators, armed with post-it notes, asked peers and providers to explain the journey to access treatment. @NickDragojlovic and @ldlynd explore natural language processing & social media listening in #PatientOrientedResearch. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province. +1-604-616-8680, Vancouver BC Canada | USA | International, Drawing Change is located on the unceded xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) territories. Using patient/peer journey mapping techniques, we integrated the metaphors and emotions that needed to be communicated in these diagrams – a rollercoaster; a life preserver. Access our collection of innovative tools and up-to-date inform ation. The Quality Forum is our annual conference featuring deep-dive sessions, presentations, and interactive workshops on a variety of topics related to improving quality across the continuum of care. F: 604.668.8220 The BC Patient Safety and Quality Council knows that we have to prevent overdoses before they happen, but treatment and support options for people with substance use issues are a complex maze to navigate. Afterwards, we often take the drafts home to redraw them for a polished result. Governance documents, systems diagrams, and other complex models are made clear. BC Patient Safety & Quality Council. Our report Measuring Culture to Inform Action is a resource to help health orgs examine and improve workplace culture: http://ow.ly/UeEJ50EkW5h. The views expressed herein do not necessarily represent the views of Health Canada. Edmonton, AB: Canadian Patient Safety Institute and BC Patient Safety & Quality Council. BC Patient Safety & Quality Council Social media initially began as a tool for personal communication and included platforms such as Facebook, blogging, Flickr, Twitter and YouTube. The BC Patient Safety & Quality Council provides system-wide leadership to ensure that each British Columbian receives high-quality, person-centred care. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice. In this webinar, Drs. Thank you to those who entered our Health Talks Student Contest; we're excited to start reviewing your entries. The BC Patient Safety & Quality Council has a mandate to bring health system stakeholders together in a collaborative partnership to improve quality of care. BC Patient Safety & Quality Council Our vision is high quality and sustainable health care for all. Learn More About Our Work. Our expertise is using graphic facilitation for systems change in collaboration with you. We collect and share resources for improving quality of health care in British Columbia. The result was hundreds of post-it notes with stories from the people most affected by this crisis. We like to say it saves about 300 emails. All Rights Reserved. We lead and support work that aims to improve quality of care in numerous clinical areas. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important! Learn about our work to advance the patient voice. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality. Quality assurance and improvement is overseen and governed by an integrated council and committee structure starting with the Health Quality and Performance Committee of the Board of Directors. We provide system-wide leadership through collaboration with patients, caregivers, the public and those working within the health care system in a relentless pursuit of quality. Together, we’re elevating the post-it notes into a compelling picture to help all partners address these barriers and make it easier for people to get the help they need. Our vision is high-quality and sustainable health care for all. Copyright © 2021 BC Patient Safety & Quality Council. The BC Patient Safety & Quality Council‘s patient and public engagement team is located throughout British Columbia so that we can recruit, orient and support patients as they engage in health system transformation, as well as support health care partners to identify and coordinate engagement opportunities. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality… The BC Patient Safety & Quality Council has established a strategic plan that sets out the vision, strategic directions and goals for the Council for 2017 to 2020. TF: 1.877.282.1919 Find related and similar companies as … We are improving the quality of health care in BC one resource at a time. Patient Safety in Primary Care. More recently, social media has seen an explosion in its use by organizations and other professional-focused tools have come on to the scene including LinkedIn and email newsletter software such as MailChimp. We provide system-wide leadership through collaboration with patients, caregivers, the public and those working within the health care system in a relentless pursuit of quality. The council provides a provincial perspective to patient safety and health care quality improvement activities. Access resources about the role of imaging in diagnosing and managing COVID-19, developed by the provincial Medical Imaging Advisory Committee. Many translated example sentences containing "patient Safety and Quality Council" – French-English dictionary and search engine for French translations. Since 2016, British Columbia has faced a Public Health Emergency due to the opioid crisis. 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